Spa Policies

Plan a smooth, relaxing visit to Zen Spa at Tropicana. Booking details, cancellation windows, service rules, and offer terms may be confirmed during scheduling or directly by the spa team.

Appointments and Arrival

Please book the correct service and arrive on time. Late arrival may shorten treatment time so the spa can stay on schedule. Some services may require a consultation or may not be appropriate for every guest.

Cancellations and No-Shows

Cancellation, no-show, deposit, group booking, gift card, and offer policies may vary by service type and booking channel. Please review your booking confirmation and contact the spa team with questions before your appointment.

Health, Comfort, and Safety

Please tell the spa team about allergies, sensitivities, pregnancy, recent procedures, injuries, medications, or other health considerations that may affect treatment. Services may be adjusted or declined when needed for guest safety.

Guest Conduct

Zen Spa is a professional wellness and beauty environment. Respectful conduct is required for every guest and team member. The spa may refuse or end a service if behavior is inappropriate, unsafe, or disruptive.

Personal Belongings

Please keep valuables with you or secured during your visit. Zen Spa is not responsible for lost or unattended items.

Questions

Call (609) 830-2240 or visit the Contact page with questions about an appointment or policy.